Support

Questions, ideas or problems? Email support@xiangtianchi.cn. We usually reply within two working days.

Common questions

• I don’t get the bedtime reminder. Allow notifications for Nodoff in Settings → Notifications, and check that Focus or Sleep mode allows it.
• No sound. In-app sounds follow the Silent switch. Turn Silent off, and check Settings inside Nodoff → Sound.
• Can Nodoff lock my phone? iOS doesn’t let apps lock the phone. After “Good night” the screen goes black and your phone locks by its own Auto-Lock setting.
• Where are my photos, videos and words stored? Only on your iPhone. Nothing is uploaded.

支持

有问题、建议或遇到故障，请发邮件到 support@xiangtianchi.cn，我们通常在两个工作日内回复。

常见问题

• 收不到就寝提醒？请在“设置 → 通知”里允许“早睡的鸟儿”发送通知，并确认专注模式或睡眠模式没有屏蔽它。
• 没有声音？App 内的声音会跟随静音键。请关闭静音，并在 App 的“设置 → 声音”里确认已打开。
• 能帮我锁屏吗？iOS 不允许 App 主动锁屏。“晚安”之后屏幕会变黑，手机会按你设置的“自动锁定”时间自己锁上。
• 我的图片、视频和文字存在哪里？只保存在你的 iPhone 上，不会上传。